CASE FILES / FTC v. INTUIT
COMINGFRI 23 OCT 2026 · 5:00 PM ET · LONG-FORM

Was TurboTax Free really free?

The FTC found TurboTax ran "free, free, free" TV ads at least 84,356 times, in every state, from November 2018 to April 2022, when only about one in three taxpayers qualified for TurboTax Free Edition. Then a federal appeals court threw out the FTC's order, without ever deciding whether the ads were deceptive. The full case file, from the public record.

Was TurboTax Free really free? The full case file

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1 in 3

taxpayers could use TurboTax Free Edition, the FTC found.

FTC OPINION, JAN 2024, P. 4
84,356

times, at least, the "free, free, free" TV ads aired, Nov 2018 to Apr 2022.

FTC OPINION, P. 81
Vacated

The order, by the Fifth Circuit in March 2026. It never decided whether the ads were deceptive.

5TH CIR., SLIP OP. 1 TO 4, 24
The record

The documents. Every number points to a page.

FTC Commission opinion, In re Intuit Inc., Docket No. 9408 (Jan 2024)PAGES USED: 2, 4 TO 5, 17, 32 TO 33, 39 TO 41, 46 TO 49, 80 TO 81, 87
Open
Fifth Circuit, Intuit, Inc. v. FTC, No. 24-60040 (20 Mar 2026)SLIP OPINION PAGES 1 TO 4, 24
Open

What the record is. The FTC is an agency, not a court, so the deception findings are its own. The only court in this case vacated the order on separation of powers grounds and did not decide whether the ads were deceptive. Intuit's own documents and its September 2020 copy test are as the FTC quotes them.

NumberWhat it isWhere
1 in 3Taxpayers eligible for Free Edition, all U.S. taxpayersFTC op. p. 4
84,356"Free, free, free" TV airings, at leastFTC op. p. 81
33%, 45% to 57%Intuit's own copy test: brand name only, then after one "free" adFTC op. pp. 39 to 41
48%The tested ad with the fine print, "similar," said the FTCFTC op. p. 41
$141MThe separate 2022 settlement with 50 states and DCFTC op. pp. 32 to 33
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Open the documents above. Every number in the video points to its page.

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