CASE FILES / U.S. v. ADOBE
SETTLED, FEE STILL 50%MON 26 OCT 2026 · 3:35 · LONG-FORM

Cancel Adobe early, pay 50%

Pay Adobe by the month, and you may have signed up for a whole year. On its default plan, cancel after 14 days and Adobe's terms charge a lump sum: 50% of what's left on your contract. The Justice Department, on a referral from the FTC, sued in 2024, saying Adobe hid that fee and made cancelling hard. In March 2026, Adobe settled: a $75 million civil penalty plus $75 million in free services, with no admission of wrongdoing. The settlement made Adobe show the fee. It did not ban it. The full case file, from the public record: the plan, the fine print, the exit and the deal.

Cancel Adobe early, pay 50%. Then the government stepped in.3:35
50%

of what's left on the contract, if you cancel the annual, paid-monthly plan after 14 days. Adobe's own terms still say so.

ADOBE TERMS, EFFECTIVE 1 AUG 2026
About $300

to quit after month one at $54.99 a month: 11 payments left, halved. Our arithmetic; Adobe does not publish its exact proration.

COMPLAINT, P. 8; ADOBE TERMS
$75M

civil penalty, plus $75M in free services that the order says are not compensation. No refunds, and no admission.

STIPULATED ORDER, 10 APR 2026, PP. 2, 7
The record

The documents. Every number points to a page.

Complaint (unredacted, ECF 40), U.S. v. Adobe Inc., No. 5:24-cv-03630 (N.D. Cal.)PAGES USED: 2, 6 TO 8, 10 TO 11, 15 TO 18
Open
Stipulated order and final judgment (ECF 126, 127), 10 Apr 2026ORDER PAGES 2, 4 TO 7, 10; JUDGMENT PAGE 1
Open
DOJ press release, the settlement (13 Mar 2026)PRESS RELEASE, 13 MAR 2026
Open
FTC press release, the case against Adobe and two executives (17 Jun 2024)PRESS RELEASE, 17 JUN 2024
Open
Adobe Subscription and Cancellation Terms, effective 1 Aug 2026 (the company's own page)READ 25 OCT 2026
Open
Adobe 10-K, fiscal 2025 (revenue, subscription share, motion to dismiss)PAGES 35, 80
Open

What the record is. How Adobe disclosed the fee, and what its executives said, are the government's allegations; no court ruled on them, and Adobe and the two executives neither admit nor deny them. The settlement is court-entered. The 50% is Adobe's own term (effective 1 August 2026; in California, 30% of the annual commitment). The May 2023 prices come from a plan page shown in the complaint, and "about $300" is our arithmetic.

NumberWhat it isWhere
$54.99A month on the annual, paid-monthly plan, May 2023, often pre-selected (no commitment: $82.49)Complaint pp. 6, 8
3Screens it often took to sign up; leaving took many more (an allegation)Complaint p. 15
96%Subscriptions' share of Adobe's revenue, fiscal 202510-K FY2025 p. 35
$75M + $75MCivil penalty, plus free services the order says are not compensationOrder p. 7
0.3%The $75M penalty against fiscal 2025 revenue of $23.8B, a little over one day's revenue (our arithmetic)10-K FY2025 p. 35
30%The California fee: 30% of the annual commitmentAdobe terms, Aug 2026
Spot something wrong?Tell us and we'll check it against the record. Corrections are posted here, with the date. None so far.
Email a correction
Your turn

See it for yourself.

Open the documents above. Every number in the video points to its page.

Subscribe for the next file
PREVIOUS CASEDid Meta buy its way to a monopoly?
NEXTGoogle lost to Epic